Instructions on Whitelisting a Domain

To ensure you receive all of our newsletters and email communications, please whitelist our domains by following the instructions below.  If you are using a corporate email account, you may need to contact your email administrator or IT department for assistance.

 

Life Science and Healthcare Domains

go.fiercepharma.com
go.fiercebiotech.com
go.fiercehealthcare.com
go.fiercelifesciences.com

IP Addresses: 205.162.46.93 and 205.162.46.101

 

Outlook 365

  1. Sign into Office 365.
  2. Choose Outlook.
  3. At the top of the page, select Settings > Mail.
  4. Under Options, select Block or allow.
  5. To add an entry to Safe Senders and Recipients, enter the email address or domain that you want to mark as safe in the Enter a sender or domain here text box.  Press Enter or select the plus icon next to the text box.
    1. To mark a particular domain as safe, such as all addresses that end in utk.edu, enter go.fiercepharma.com in the text box.
    2. To mark a particular person as safe, enter that person's full email address.  For example, to mark all messages from [email protected] as safe, enter [email protected] in the text box
  6. Select Save to save your changes.

Outlook (2010) / Outlook (2013)

  1. Open your inbox
  2. In the Home tab, select “Junk” > Junk E-mail Options
  3. Go to the Safe Recipients tab
  4. Select the Add button
  5. Enter the desired email domain you’d like to include

Outlook Express (6+) / Outlook (2000)

  1. Open a message from the sender
  2. Right click the email address in the from field
  3. Select “Add to Address Book”
  4. Click OK

Outlook (2003-2007)

  1. Open a message from the sender
  2. In the top tool bar, select “Actions”
  3. Click Junk E-mail from the drop down menu
  4. Click “Add Sender” to the Safe Senders List

Gmail

  1. Open a message from the sender
  2. Click the arrow next to the reply on the top right
  3. Select Add Sender to contact list

OR

  1. Select the Google Apps symbol in the upper right-hand corner of the email screen and select the “Contacts” block
  2. Choose “Create contact”
  3. Enter in the email address and any other information
  4. Save your changes

MacMail

  1. Open a message from the sender
  2. On the top tool bar, select “Message”
  3. Choose “Add Sender to Address Book” from the drop-down menu

OR

  1. Open a message from the sender
  2. Ctrl-click the sender’s email address
  3. Choose “Open in Address Book”
  4. Input the sender’s contact information
  5. Save your changes

Mozilla Thunderbird w/ SpamPal

  1. If your contact is in your junk folder, right-click and select “Mark As Not Junk”
  2. Select Address Book (Make sure the Personal Address Book is highlighted)
  3. Select “New Card”
  4. Under the Contact tab, paste your email domain into the email dialog box
  5. Click OK

Windows Live

  1. Open a message from the sender
  2. Choose “Mark as safe” next to the from name and address
  3. Select “Add Contact”